Shipping Policy

Processing Time

Orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

For orders shipped within the United States, the estimated delivery time is 7–20 business days after the order has been processed.

Delivery times are estimates and may vary depending on the shipping carrier, destination, customs processing where applicable, weather conditions, and other circumstances outside our control.

Shipping Costs

Free standard shipping is available for orders shipped within the United States.

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for tracking information to become active after the shipment has been dispatched.

Shipping Delays

Estimated delivery times are not guaranteed. Delays may occasionally occur due to high order volumes, holidays, weather conditions, carrier delays, customs processing, or other circumstances beyond our control.

If your order is significantly delayed, please contact us at support@drexoservice.com so that we can assist you in checking the shipment status.

Lost or Significantly Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at support@drexoservice.com.

We will review the available tracking information and, where appropriate, assist you with the shipping carrier.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order cannot be delivered or is returned because of an incorrect or incomplete shipping address provided by the customer, please contact us at support@drexoservice.com for assistance.

Additional shipping charges may apply where permitted by applicable law.

Contact

If you have any questions about shipping or delivery, please contact us:

Email: support@drexoservice.com

Trade name: Drexo
Owner: Hennadii Yakovenko
Business address: Gasometergasse 4A/8, 9020 Klagenfurt am Wörthersee, Austria
Phone: +43 677 64373196